Air China is a member of Star Alliance and this Airline has many Policies for passengers. If you are planning a trip with Air China then you must be looking for a comfortable experience. You should always be prepared for some unexpected circumstances too and one of them is cancellation. If for any reason you will have to cancel your booking then this information will help you. Here I will guide you through the Air China Cancellation Policy.
General Cancellation Policy
Cancellation depends on some factors such as Type of ticket, Time of cancellation, class of service, etc.
Refundable Vs. Non-refundable Ticket
This airline has refundable and Non-refundable tickets. If you have a refundable ticket then you will get a refund on your cancellation of the booking. Opposite to it if you have a Non-Refundable ticket then you will not receive any refund on cancellation of Air China. Some cancellation charges may apply on non–refundable tickets.
Cancellations Fees
If you cancel your booking of an Air China flight just before 24 to 48 hours of departure of flight then you will have to pay cancellation fees. This fee depends on the ticket and routes etc.
How To cancel Air China Airline flight?
There are many methods to cancel your booking for Air China, as explained below-
Online Method
This is the easiest way to cancel your booking you can follow a few steps
- Visit the Official Website of Air China.
- Then Log into your booking and press the “My Booking” section.
- There are many options you need to press the cancellation option.
- You can see cancellation fees and other details there.
Customer Service
If you are not able to cancel through the online method you can do it with the help of Airline representatives-
- Contact an Air China representative.
- Provide your details such as reservation number, your name, etc.
- Request a cancellation.
- Check for a refund.
- Confirm your cancellation or refund via email.
Through Travel Agent
If you have booked your Air China Flight through a third party or travel agent then you need to contact them for cancellation.
- Contact your travel agent.
- Give them your required details.
- Ask them to cancel your booking.
- Check for a refund if any.
- Confirm through email.
Special Circumstances and Refund Options
Special circumstances have high chances of refund-
Flight Cancellations by Air China
Sometimes due to weather conditions such as storms, Rain, thunder, fog, or some other reasons Air China cancels their flights. This gives you the eligibility to get a full refund or rebook without any additional charges.
Travel Insurance
If you have purchased traveling insurance with Air China tickets then it will be helpful. Passengers will get a refund on cancellation of their booking due to any reason such as sudden incidents. You better check the terms and conditions first.
You can check China’s Eastern Airline cancellation Policy
Some Frequently Asked Questions about Air China Cancellation Policy ( FAQ)
Yes, you can cancel your booking for an Air China flight within 24 hours and there won’t be any cancellation fees.
Yes, you can change your flight and there may be some charges based on your ticket.
Conclusion
So Air China gives free cancellations to their passengers which depends on the type of ticket. You have understood about Cancellation method and Air China Cancellation Policy enough to have stress stress-free trip. You can always check Air China’s Official Website for more information.